﻿<?xml version="1.0" encoding="utf-8"?>
<!--Code Generated Analysis XML-->
<ULA>
  <Configuration>
    <Version>1.0.0</Version>
    <Product>SharePoint Server</Product>
    <Analysis>
      <Category>Alerts and Emails</Category>
      <XMLDescription>Alerts and Emails</XMLDescription>
    </Analysis>
  </Configuration>
  <ULAQuery>
    <Query>
	<ID>a662e221-9e86-43ae-8edb-3445a328025b</ID>
	<Title>E-mail service cannot deliver e-mail - Event 6873 </Title>
	<Parameters>
		<EventID>6873</EventID>
		<Message>http://technet.microsoft.com/en-us/library/ff453923</Message>
		<SQLQuery>SELECT TOP 1 * FROM [ULAtablename] WHERE EventID = '6873'</SQLQuery>
		<RelevantLogCollection>SELECT TOP 1 * FROM [ULAtablename] WHERE EventID = '6873'</RelevantLogCollection>
		<Symptom>One or more of the following symptoms might appear:

SharePoint lists do not receive e-mail.


This event appears in the event log: Event ID: 6599 Description: an error occurred while processing incoming email</Symptom>
		<Description>The Microsoft SharePoint 2010 Products e-mail service processes e-mail destined for insertion into SharePoint lists. The service processes mail that the Windows Simple Mail Transfer Protocol (SMTP) service added to a drop folder.</Description>
		<Cause>One or more of the following might be the cause:

There is no corresponding SharePoint list for the recipient of an e-mail.


The sender does not have sufficient permissions to add content to the SharePoint list.
</Cause>
		<Articles>http://technet.microsoft.com/en-us/library/ff453923</Articles>
	</Parameters>
</Query>
    <Query>
      <ID>055e9d89-d006-47fb-abe5-73c85c2be9c5</ID>
      <Title>SharePoint lists cannot receive e-mail - Event 6872 </Title>
      <Parameters>
        <EventID>6872 </EventID>
        <Message>http://technet.microsoft.com/en-us/library/ff453924</Message>
        <SQLQuery>SELECT TOP 1 * FROM [ULAtablename] WHERE EventID = '4958' OR EventID = '6872'</SQLQuery>
        <RelevantLogCollection>SELECT TOP 1 * FROM [ULAtablename] WHERE EventID = '4958' OR EventID = '6872'</RelevantLogCollection>
        <Symptom>One or more of the following symptoms might appear: 

SharePoint lists do not receive incoming e-mail.


Duplicate items appear in lists that are receiving incoming e-mail.


This event appears in the event log: Event ID: 6872 Description: the incoming email service cannot access the drop directory or doesn't have sufficient permissions.
</Symptom>
        <Description>The Microsoft SharePoint 2010 Products incoming e-mail service processes e-mail messages to be added to SharePoint lists. The service processes mail that the Windows Simple Mail Transfer Protocol (SMTP) service added to a drop folder.
</Description>
        <Cause>One or more of the following might be the cause:

The SharePoint timer service does not have read permissions on the drop folder.


The specified drop folder specified doesn't exist.


The SharePoint timer service does not have write permissions on the drop folder.</Cause>
        <Articles>http://technet.microsoft.com/en-us/library/ff453924</Articles>
      </Parameters>
    </Query>
    <Query>
      <ID>df3843f7-ab11-43dd-b160-311b711788cd</ID>
      <Title>Error occurred while communicating with SMTP server - Event 6858 </Title>
      <Parameters>
        <EventID>6858 </EventID>
        <Message>http://technet.microsoft.com/en-us/library/ee513045</Message>
        <SQLQuery>SELECT TOP 1 * FROM [ULAtablename] WHERE EventID = '6858'</SQLQuery>
        <RelevantLogCollection>SELECT TOP 1 * FROM [ULAtablename] WHERE EventID = '6858'</RelevantLogCollection>
        <Symptom>The following symptoms might appear:

Cannot send e-mail using SPUtility.SendEmail


Cannot send e-mail messages, including alert e-mail, confirmation e-mail, invitation e-mail, e-mail about exceeding quota


This event appears in the event log: Event ID: 6858 Description: Cannot resolve name of SMTP host [host id].
</Symptom>
        <Description>Microsoft SharePoint Foundation 2010 sends alerts and other administration messages by using an SMTP mail server. You can specify which SMTP server to use to send the alerts, and you can set the e-mail address to use for sending alerts and receiving replies for all sites, by using the Outgoing E-Mail Settings page on the SharePoint Central Administration Web site.
</Description>
        <Cause>One or more of the following might be the cause:

Microsoft SharePoint Foundation cannot connect to the SMTP host.


SharePoint Foundation cannot resolve name of the outbound SMTP server.


To resolve this issue, use the resolution that corresponds to the cause that you identify. After performing the resolution, see the “Verify that an e-mail alert is sent” section at the end of this article to confirm that the feature is operating properly.
</Cause>
        <Articles>http://technet.microsoft.com/en-us/library/ee513045</Articles>
      </Parameters>
    </Query>
    <Query>
      <ID>915d2e35-8bd8-40c4-a38b-33ce0426af69</ID>
      <Title>Cannot connect to SMTP host - Event 6857 </Title>
      <Parameters>
        <EventID>6857 </EventID>
        <Message>http://technet.microsoft.com/en-us/library/ee513046</Message>
        <SQLQuery>SELECT TOP 1 * FROM [ULAtablename] WHERE EventID = '6857'</SQLQuery>
        <RelevantLogCollection>SELECT TOP 1 * FROM [ULAtablename] WHERE EventID = '6857'</RelevantLogCollection>
        <Symptom>The following symptoms might appear:

Cannot send e-mail by using SPUtility.SendEmail


Cannot send e-mail messages, including alert e-mail, confirmation e-mail, invitation e-mail, e-mail about exceeding quota


This event appears in the event log: Event ID: 6857 Description: Cannot resolve name of SMTP host [host id].
</Symptom>
        <Description>Microsoft SharePoint Foundation 2010 sends alerts and other administration messages by using an SMTP mail server. You can specify which SMTP server to use to send the alerts, and you can set the e-mail address to use for sending alerts and receiving replies for all sites, by using the Outgoing E-Mail Settings page on the SharePoint Central Administration Web site.
</Description>
        <Cause>One or more of the following might be the cause:

Microsoft SharePoint Foundation cannot connect to the SMTP host.


SharePoint Foundation cannot resolve name of the outbound SMTP server.
</Cause>
        <Articles>http://technet.microsoft.com/en-us/library/ee513046</Articles>
      </Parameters>
    </Query>
    <Query>
      <ID>f9f9ba40-07f7-477a-9138-cf17d5c8ac57</ID>
      <Title>Cannot resolve name of the outbound SMTP server - Event 6856 </Title>
      <Parameters>
        <EventID>6856 </EventID>
        <Message>http://technet.microsoft.com/en-us/library/ee513048</Message>
        <SQLQuery>SELECT TOP 1 * FROM [ULAtablename] WHERE EventID = '6856'</SQLQuery>
        <RelevantLogCollection>SELECT TOP 1 * FROM [ULAtablename] WHERE EventID = '6856'</RelevantLogCollection>
        <Symptom>The following symptoms might appear:

Cannot send e-mail by using SPUtility.SendEmail


Cannot send e-mail messages, including alert e-mail, confirmation e-mail, invitation e-mail, and e-mail about exceeding quota 


This event appears in the event log: Event ID: 6856 Description: Cannot resolve name of SMTP host [host id].
</Symptom>
        <Description> Microsoft SharePoint Foundation 2010 sends alerts and other administration messages by using an SMTP mail server. You can specify which SMTP server to use, and you can set the e-mail address to use for sending alerts and receiving replies for all sites, by using the Outgoing E-Mail Settings page of the SharePoint Central Administration Web site.
</Description>
        <Cause> One or more of the following might be the cause:

Microsoft SharePoint Foundation cannot connect to the SMTP host.


SharePoint Foundation 2010 cannot resolve the name of the outbound SMTP server.
</Cause>
        <Articles>http://technet.microsoft.com/en-us/library/ee513048</Articles>
      </Parameters>
    </Query>
  </ULAQuery>
</ULA>